RAIN OR SHINE: The farm is open rain or shine-we do not offer refunds for weather conditions, but you can change the date of your ticket by following the instructions on the confirmation email you received from TicketSpice. If an evening of the event is cancelled due to extreme weather conditions, your tickets will become valid for another date of the event.
REFUND POLICY: We do not offer cash refunds for tickets. We recommend that you purchase Purchase Protection in case you unexpectedly can no longer attend. All claims go directly through Purchase Protection, LLC, not Mary's Land Farm.
EXCHANGE POLICY: If you need to change your ticket date, you may do so by creating an account at the bottom of your original confirmation email. Tickets can only be exchanged for another day during our Christmas event. There are no exchanges to other events.
UNUSED TICKETS: Any unused tickets will not be refunded and cannot be exchanged for future events or credit at Mary's Land Farm.
PET POLICY: Due to our insurance company’s policy, we are NOT permitted to allow pets at the farm. Service animals who are trained to provide aid to handicapped individuals are permitted. Service animals must have proper identification.
SAFETY & RISK: You acknowledge and agree to assume the inherent risks associated with attendance at Mary's Land Farm and the use of all attractions, and agree to read and obey all safety signage, instructions and rules. Such risks include bodily or physical injury or harm or death that may be caused by or arise or result from or be attributable to the use of or participation in or on any attraction, particularly for those for whom normal operation of any attraction may be hazardous, including those who are pregnant, have a heart condition, have neck or back problems, or have other health problems that may make them more vulnerable to injury. Other risks of attending large outdoor venues include, injuries from exposure to the elements, such as rain, cold, excessive heat or the weather in general, and injuries or illness sustained due to your own personal negligence and/or the negligence of others, including running, jumping, engaging in altercations with other patrons or otherwise behaving recklessly at the Farm, and illness resulting from your failure or the failure of other patrons to abide by our health declaration policies. You are responsible to know your own health and physical condition and limitations and the health and physical condition and limitations of any minor under your care or supervision. If you use, or you permit any minors under your care or supervision to use, any attraction, you or they do so at your or their own risk. Mary's Land Farm assumes no responsibility for accident or loss to any person in connection with the condition or use of the Farm and attractions or their entrance into or departure from the Farm. You hereby irrevocably release Mary's Land Farm and its affiliates and their respective employees, agents, representatives, contractors, subcontractors, successors, heirs, and assigns from, and hold them harmless for, all losses, damages, costs, expenses, claims, demands or causes of action whether known or unknown, suspected or unsuspected, arising out of your attendance at, and use of, the Farm.